Human Resources Training

A Drug-free Workplace

How common is drug use?
How can I work to eliminate drug use in my workplace?
What are some signs that my workers may have a problem with drugs?
How do I stage an intervention with an employee?

A New Way to Train Employees

Introduce the innovations happening in employee training
Explain the four steps involved when training an employee

A Safe Workplace: OSHA and Right-to-Know Laws

Be able to explain OSHA laws and give a few examples of regulated areas
Understand right-to-know laws
Understand how OSHA regulations are enforced

Accidents: An Overview

What is the objective of an accident or incident analysis?
Who should be involved?
What questions should the analysis answer?

Administration of a Collective Bargaining Agreement

Be able to explain and manage the grievance process

AED-Saving Sudden Cardiac Arrest Victims

What is an AED?
What is cardiac arrest?
What causes cardiac arrest?
Why would we need to install an AED in the workplace?
Where should they be installed?
How do I train employees in the use of AEDs?
How much do they cost?

Aggressive, Distracted, Drowsy, Impaired Driving

What is unsafe driving behavior?
When are you fit to drive? When are you not?
What can you do to make yourself a safer driver?
How can you tell if another motorist is intoxicated?
When should you report an unsafe driver?

Analyzing Pay Theories

Understand the theories behind pay systems: equity theory, expectancy theory and reinforcement theory

Basic Elements of a First Aid Training Program

Know the areas that should be covered by a first aid training program
Know where to get training courses or materials

Basic First Aid

Understand when to use CPR and when not to use CPR
Learn how to stop bleeding using direct pressure, pressure points, and tourniquets
Know the general rules about performing first aid

Basics of the Americans with Disabilities Act

Know what laws pertain to disabled workers
Know how to ensure your compliance with these laws
Know how to apply a 4-step process for hiring and managing disabled workers

Beginning Development for Training Programs

Be able to design a training program framework
Start the process of developing training

Building Framework for the Development of Training Programs

Be able to design a training program framework
Continue the process of building training framework

Career Development Programs

Understand the uses and applications of a career development program
Learn how to develop the planning process for career development

Changing Organizational Culture

Know the steps for embedding organizational culture
Understand how to institute change in a culture
Learn the steps and tools that will help change take root

Changing the Culture of Your Organization

Explain why culture change may be necessary
Understand the process of culture change

Cold Stress for Employers

Know how to identify hypothermia, frostbite, trench foot, and chilblains
Know how to treat exposure-related problems
Know how to protect workers from being exposed to cold stress dangers

Compiling Employee Satisfaction Data

Understand how to perform exit interviews and job satisfaction surveys for the purpose of improving employee satisfaction

Completing and Conducting Employee Performance Appraisals

How to discuss best practices in performance review planning
How to write an improvement plan for an employee

Completing the Framework for Developing Training Programs

Be able to design a training program framework
Complete development on the framework for your training program

Creating a Drivers' Safety Program: 10 Steps

Become familiar with NHTSA's 10-step process for creating a drivers’ safety program
Help to keep your insurance costs down
Keep costs associated with traffic accidents down

Creating and Maintaining a Successful Organizational Culture

Know the definition of organizational culture
Understand how these cultures affect a company and how certain values can be perpetuated beyond the founders
Know the keys to maintaining organizational culture

Current Labor Challenges and Labor Laws

Explain some of the reasons for a decline in union membership over the past sixty years
Be able to explain the process of unionization and laws that relate to unionization

Dealing With Performance Issues

How the progressive discipline process works
What the seven tests of just cause are
What a performance improvement plan is
What the alternative dispute resolution options are

Deciding on a Pay System

Be able to define and discuss the types of pay systems and factors determining the type of pay system used

Designing a Performance Appraisal System

What the steps are in designing a performance appraisal system
How to determine the costs of performance evaluation based on span of control
What the options are in determining who should give the appraisals

Determining Hours Worked

Understand what counts as paid work time
Learn about common mistakes employers make in counting paid time and how to avoid them

Determining Internal and External Pay Factors

Be able to explain the internal and external considerations of compensation package development

Determining International Employee Compensation

Explain the advantages and disadvantages of three different international compensation strategies
Identify the performance review differences for international assignments

Developing a Compensation Package

Know how to develop compensation packages
Address the concerns of your employees

Developing Employees

Explain how companies train and develop employees
Discuss the importance of a diverse workforce

Disabilities - Effective Emergency Preparedness Planning

Are there federal laws or regulations that address employees with disabilities and emergency planning?
Can I ask employees if they will require assistance in an emergency?
Can I use elevators to evacuate employees in an emergency?
What do I need to keep in mind while putting together my emergency plan?

Discrimination and Harassment Basics

Review the basics of the law and who it applies to
Understand what a protected class is and who falls under it

Elements of a Drivers' Safety Program

Understand the necessary elements for a comprehensive and successful drivers’ safety program

Embedding Organizational Culture

Understand the meaning of organizational culture
Know how to embed culture in your company using visual and auditory cues
Be able to help employees believe in the organizational culture

Emergency Exit Routes

How many exit routes need to be in your workplace?
What are the design and construction requirements for emergency exits?
How do I need to maintain my emergency exits?
Do I need an Emergency Action Plan?
Do I need a Fire Prevention Plan?

Employee Compensation and Benefits

Be familiar with the types of incentives and benefits that motivate employees

Employee Retention Strategies: Pay for Performance and Work-Life Balance

How pay for performance incentives work
Understand the concept of work-life balance and how it can be improved

Employee Rights: Job Protection Rights

Be able to explain employee rights
Identify and describe job protection rights

Employee Rights: Labor Unions

What the purpose of a union is
What employers can and cannot do to discourage the formation of unions
How the collective bargaining process works
What the responsibilities of HR are
How the grievance process works

Employee Rights: Privacy

What the key issues related to privacy rights in the workplace are
How legislation limits or mandates privacy in the workplace
What issues of controversy to pay attention to in the future

Employee Separation, Rightsizing and Layoffs

What scenarios result in employee separation
How to appropriately deal with resignation, termination and employee absconding
What rightsizing is and how it should be conducted

Employment Laws - Medical and Disability

What is the ADA?
What is the FMLA?
What is Worker’s Compensation?
Can a situation fall under multiple laws?
What is a “serious health condition”?
How do I figure out which law applies to a given case?
If more than one law applies, which benefits does the employee receive?

Evacuating Highrise Buildings

What can employers do to prepare for an emergency?
What can employees do to prepare for an emergency?
Where do I go after evacuating?
What do I do if I get trapped inside during an emergency?

Expatriate Selection, Cultural Training and Other Considerations

Be able to explain how the selection process for an expatriate differs from a domestic process
Explain possible expatriate culture/language and other training topics and the importance of each

Exploring Diverse Cultures

What is culture?
What are individualistic and collectivist cultures?
What is power balance in a culture?
How does uncertainty avoidance relate to workplace behavior?

Exploring the Global Business Environment

Be able to explain the terminology related to international HRM

Exploring the Need for Labor Unions

Explain why workers unionize and how unions are structured
Describe the collective bargaining process

Extrinsic and Intrinsic Rewards

Know the difference between extrinsic and intrinsic rewards
Understand the relationship between reward and motivation

Fire Safety in the Workplace

What do employers need to do to protect workers from fire hazards?
What are the OSHA requirements for fire exits, extinguishers and emergency plans?
Do you need a fire prevention plan?
What are the OSHA standards for fixed extinguishing systems?

First Aid for Seizures

Know the stages of a tonic-clonic seizure
Know the features of a seizure
Know what to look for to determine whether to call 911
Know what to do for a person who is having or has just had a seizure
Know how to stop bleeding, clean, and bandage minor wounds

First Aid for Surface Injuries

Know the different types of burns
Know procedures for treating each type of burn
Know how to preempt shock
Know how to clean and bandage a wound
Be familiar with special considerations for different types of wounds, such as punctures and animal bites

Health Hazards at Work: Cumulative Trauma and Exposures

Be able to explain cumulative trauma and exposures as health concerns that can affect employees at work

Health Hazards at Work: Promoting a Culture of Safety and Health

Be able to discuss employee privacy as a health and safety concern at work
Increase your knowledge of ways to promote a culture of safety and health in the workplace

Health Hazards at Work: Stress

Be able to explain stress as a health concern that can affect employees at work

Health Hazards at Work: Violence and Bullying

Be able to explain bullying and violence as health and safety concerns that can affect employees at work

Hiring Employees

Understand ways to recruit qualified employees

Hiring for a Diverse Workforce

Define, explain, and identify your own power and privilege
Provide reasons why diversity is important to maintain profitability

How Attitudes affect Employee Behavior

What is the difference between performance and organizational citizenship behaviors?
Are citizenship behaviors always beneficial to the company?
What are the major causes of absenteeism at work?
How can turnover be minimized?

How Ethics affect Attitude and Behavior

How are job ethics affected by job attitudes and behaviors?
How can companies encourage ethical behavior in their employees?
How do job attitudes vary across the globe?

How Perceptual Style affects Behavior

What is perception?
How is perception affected by our experiences and values?
What are some biases that affect perception?
What are stereotypes and attributions?

How Personality affects Employee Behavior

What is personality?
What are the personality traits relevant to organizational behavior?
What is the link between personality, work behavior, and work attitudes?
What are some common methods organizations use to assess personality?

HR: The Cornerstone of Successful Organizations

Understand where management and human resources intersect
Name and describe three of the most important aspects of human resources

Human Resources Global Strategies

Define global human resources management strategies
Explain the impact of culture on human resources management practices

Identifying Obstacles to Organizational Change

Identify the external forces creating change on the part of organizations
Understand how organizations respond to changes in the external environment
Understand why people resist change

Identifying the Culture of Your Organization

Understand different dimensions of organizational culture
Understand the role of culture strength
Explore subcultures within organizations

Implementing Retention Strategies

Explain the strategies and considerations in development of a retention plan

Improving Employee Attitude and Job Satisfaction

What are work attitudes?
What is job satisfaction?
What is organizational commitment?
How do people develop positive work attitudes?

Industrial Hygiene: Preventing Hazards in the Workplace

What is Industrial Hygiene?
What is a Worksite Analysis?
How do IH's Recognize and Control Hazards?
What Are Some Examples of Job Hazards?
What Help Can OSHA Provide?

Initiating Diversity Plans

Be able to apply strategies to create a multicultural work environment and diversity plans
Be able to create an HR plan with diversity considerations

Injuries from Mass Casualty Events

Know the types of injuries that are common in mass casualty events
Know what to do if you are injured in a mass casualty event
Know how to stay healthy during such an event
Know where to look in case of a health problem during a mass casualty event
Know what a traumatic brain injury is and its symptoms
Know who to consult about a traumatic brain injury

International Law for Expatriates

Identify the legal differences for international assignments
Explain the logistical considerations for expatriate assignments

Introducing Human Resource Management

Define Human Resource Management and explain how managers develop and implement a human resource plan

Introduction to Compensation and Benefits

Be able to explain the goals of a compensation plan
Learn why a compensation package is an important part of the overall strategic HRM plan

Introduction to Employee Assessment

What a performance evaluation system is
Why it is necessary to have a performance evaluation system

Introduction to Labor Unions

Be able to discuss the history of labor unions
Understand the role of labor unions in the modern business environment

Introduction to Managing Employee Performance

What an employee performance problem might look like
What are the types of performance issues that occur in the workplace

Job Hazard Analysis

Understand the objectives of a job hazard analysis
Know how to run a job hazard analysis
Know the difference between engineering and administrative controls, and how each can be used in hazard prevention

Job Hazard Analysis: OSHA Assistance

What are state plans?
What is consultation assistance and how can it help me?
What are VPPs?
What are OSPPs?
What safety and health training does OSHA offer?

Keeping Your Workplace Safe

How can employers keep their employees safer, comply with the law, and reduce liability exposure?

Laws Relating to Pay

Understand the basic laws related to work pay

Leaders' QuickTip #10: Coach for Performance

Understand that employees need to be coached in order to become their best
Be able to provide coaching to your employees

Leaders' QuickTip #36: Foster Growth Through Personal Development Plans

How to create personal development plans
How to create soft goals and share them with your bosses/co-workers
What the 360-degree feedback method is and how to use it

Linking Diversity and Ethics

How do ethics standards vary across the globe?
How does a company deal with unethical behavior in an off-shore branch?
How do other parts of the world handle demographic diversity?

Linking Ethical Behavior to Your Organization’s Structure

Consider the role of organizational structure and change in ethical behavior
Consider the role of culture for organizational structure and change

Maintaining Organizational Culture

Learn about organizational culture
Know key tools for maintaining a specific culture in your company
Be able to remind employees of the culture and its expectations

Making Sense of FMLA and Other Leave Laws

Know what is provided to employees by the FMLA and similar leave laws
Know the types of FMLA leave that can be used
Know what types of medical issues are covered by the FMLA

Managing Diversity in the Workplace

What are some suggestions for managing demographic diversity?
How do I build a culture of respect?
Why should managers be accountable for diversity?
Is culture always the root of problems encountered in international business?

Managing Employee Performance: A Look at Influences and Discipline

Discuss the types of performance issues that occur in the workplace
What the internal and external reasons are for poor performance
What discipline is and how it should function

Managing Expatriates: Reducing Stress and Homesickness

Explain the reasons for expatriate failures and how to combat those reasons
Understand the adjustment process for expatriates

Managing Politics in Your Organization

Understand what organizational politics are
Examine political behavior within organizations

Marketing the Culture of Your Organization

Understand how to market the culture of an organization

Matching Personality to the Right Job

What is the interactionist perspective?
What’s the difference between person-organization and person-job fit?
What is the relationship between person “fit” and work behaviors?
How does personality testing relate to employee selection?
What are some benefits and disadvantages to using personality testing to screen job candidates?

Maximizing Diversity

What are the benefits and challenges of diversity in the workplace?
What is the similarity-attraction phenomenon?
What is a faultline?
What is a stereotype?

Maximizing the Benefits of Your Organization's Structure

Explain the roles of formalization, centralization, hierarchical levels, and departmentalization
Describe how the elements of organizational structure can be combined to create mechanistic and organic structures
Understand what matrix structures and boundary less organizations are
List the steps necessary to become a learning organization

Minimizing Dilemmas in a Diverse Workplace

What are some issues concerning gender diversity?
What are some issues concerning race and age diversity?
What are some issues concerning religion and sexual orientation?
What are some issues concerning employees with disabilities?

Minimizing the Legal Risk of Terminations

Understand the key concepts you should consider when contemplating an employee's termination of employment
Learn how to mitigate your legal risks during a termination

More Methods for Training Delivery

Understand the types of training delivery methods
Learn whether job swapping, shadowing, vestibule training, or international training is the right delivery

Motivation and Job Performance

Be able to describe the factors that go into job performance: ability, motivation, and constraints

Multiculturalism and the Law

Define the role of the Equal Employment Opportunity Commission (EEOC)
Explain the various types of laws covered by the EEOC

Non-Discrimination and Non-Harassment Policies

Learn about the typical nondiscrimination and nonharassment components of employer policies
Know how to report concerns and what a typical investigation looks like

Onboarding Tools

Provide an enhanced understanding of the onboarding process
Learn about the six tools for onboarding success
Obtain a richer understanding of onboarding best practices

Onboarding: Best Practices

What is on-boarding?
How do I make my on-boarding process more effective for my employees?
What are some on-boarding best practices I can implement?

Onboarding: Orientations

Understand how employee orientations relate to onboarding
Identify the 'Four Cs' of onboarding

Onboarding: The Power of Day One

What is onboarding?
Why is bad stronger than good?
What are some best practices for the first day of a new employee?

Onboarding: Transmitting Culture

Define organizational culture
Understand the value of a culture audit
Understand the importance of company culture to onboarding

Onboarding: Why You Should Care

What is onboarding?
How does socialization relate to onboarding?
What are some tools for onboarding?
Why does onboarding matter?

Organizing the Performance Appraisal Process and Conducting Appraisal Interviews

What steps you must take to prepare for a performance review
How to actually go about conducting a performance review

OSHA Assistance Programs

What are the OSHA Safety and Health Program Management Guidelines?
What states have their own workplace safety and health plans?
What programs does OSHA offer to employers and employees who follow OSHA guidelines?
What kind of training and grant opportunities does OSHA offer?

OSHA Inspections: An Overview

Have a general understanding of OSHA’s inspection process
Understand the deadlines and penalties of violations and citations

OSHA: An Overview

What is OSHA?
What does OSHA do for employees?
What does OSHA require of employers?
Are there other organizations that work with OSHA to enforce workplace safety?
What happens when a workplace is inspected by OSHA?

Pay Types and Considerations

Name the different types of compensation a company can provide to an employee
Understand the considerations they must take into account when creating a pay system

Performance Appraisal System Errors and Legal Considerations

Where errors can occur in a performance appraisal system
What the important legal considerations are for a performance appraisal system

Performance Appraisals

Explain how managers evaluate employee performance and retain qualified employees

Performance Management: A Manager's Responsibility

Understand a managers' responsibilities in performance management
Acknowledge common points of weakness in performance management
Learn how to avoid behaviors that result in unsuccessful performance management

Performance Management: A Systems View

Understand what performance management is and what it is comprised of
Know the aspects of performance management and the various components necessary for success

Performance Management: Setting Goals

Understand the benefits of S.M.A.R.T. goal setting and convey its use as a tactical aspect of performance planning

Performance Management: The Coaching Conversation

Understand the Performance Improvement Method for developing employees
Improve your employee coaching skills and broaden your coaching toolbox

Planning and Responding to Workplace Emergencies

Know an employer’s role in keeping the workplace safe in the event of an emergency
Understand how to create an emergency procedure
Know how to designate a chain of command and emergency responders
Learn how to implement a training regimen for the emergency plan
Learn how to provide protective equipment and medical assistance

Promoting an Ethical Culture in Your Organization

Consider the role of ethics and culture in organizations

Promoting Ethical Values and Behavior

How do values affect one’s ethics?
How do values affect decision-making in your life?
How do values vary around the world?
Are personality traits and human perception universal?

Providing Government-Mandated Benefits

Understand the various types of government-mandated benefits that must be offered to employees

Providing Voluntary Benefits: Incentive Pay and Paid Time Off

Explain the different types of incentive pay an employer can provide and the pros and cons of each
Describe the various types of paid time off that an employer can provide

Providing Voluntary Benefits: Medical Insurance and 401 (k)s

Explain the various types of benefits that can be offered to employees
Explain the basics of 401 (k) plans

Reasonable Accommodation Under the ADA

Know what a reasonable accommodation is
Know how to determine what is and is not a reasonable accommodation
Know what an "undue hardship" is
Know how to document the process of deciding on and implementing an accommodation for a disabled employee

Recordkeeping Highlights

Who is required to keep these records?
When do I record an incident?
What is “work related”?
What forms do I use?
How should employees be involved in this process?

Record-keeping: OSHA Forms Tutorial

How do I complete forms 300, 301, and 300A?
When do I have to fill out these forms?
What counts as a work-related injury?
How long do I have to keep the forms?

Recordkeeping: Recording Criteria

What are OSHA’s basic recording criteria?
How do I count days away from work?
What is restricted work?
What qualifies as medical treatment?

Recordkeeping: Work Relatedness

Does a work-related injury or illness have to happen at the worksite?
What if I go on a business trip?
Does it have to be a new condition?
Are there exceptions?

Recruitment: Job Analysis and Job Descriptions

Be able to develop a job analysis and job description

Recruitment: Process and Strategy

Discuss the need for forecasting human resource needs and techniques for forecasting
Be able to explain the steps to an eﬀective recruitment strategy

Recruitment: Recruitment Law, Part I: IRCA and Patriot Act

Explain the Immigration Reform and Control Act (IRCA) and Patriot Act, and how they relate to recruiting

Recruitment: Recruitment Law, Part II: EEO Set of Laws

Explain the equal employment opportunity (EEO) laws and how they relate to recruiting

Recruitment: Recruitment Strategies, Part I

Explain the various strategies that can be used in recruitment

Recruitment: Recruitment Strategies, Part II

Explain the various strategies that can be used in recruitment

Retail Violence Prevention: Hazard Prevention and Control

Know engineering and work practice controls that may help keep workers safe

Retail Violence Prevention: Introduction

Know the relative risks experienced by retail trade employees
Know the important elements of a workplace violence prevention program

Retail Violence Prevention: Program Roles and Security Analysis

Know how to conduct a workplace security assessment

Retail Violence Prevention: Training and Program Evaluation

Know who to train about violence prevention measures
Know how to keep records to effectively evaluate workplace violence

Retaining Your Best People

Be able to discuss some of the theories on job satisfaction and dissatisfaction
Explain the components of a retention plan

Safety and Health Add Value

Why should an employer use OSHA standards?
What are some OSHA programs available to businesses?
How much money could a business save by implementing OSHA standards?
What are the benefits to employees who are protected by OSHA?
Where can you find additional information about OSHA programs?

Safety and Health Management Programs: An Overview

Why have a workplace health and safety program?
Who is involved in putting together the program?
What is involved in a worksite analysis?
What should be included in my employee’s health and safety training?

Selecting New Employees: Criteria Development and Resume Review

Be able to explain why criteria development is an important part of the selection process
Give examples of types of criteria that can be developed
Describe the advantages and disadvantages of internal and external candidates

Selecting New Employees: Interview Methods and Avoiding Mistakes

Explain the interview process
Discuss interview methods and potential mistakes in interviewing candidates

Selecting New Employees: Making the Offer

Explain the steps in making the oﬀer to the candidate

Selecting New Employees: Selection Methods

Be able to discuss the types of selection models

Selecting New Employees: Testing

Explain the types of tests that can be administered as part of the selection process

Selecting New Employees: The Selection Process

Be able to name and discuss the steps in the selection process

Selecting New Employees: Types of Interviews and Interview Questions

Explain the various types of interviews and interview questions

Staffing Internationally

Explain staffing strategies for international businesses
Understand the advantages and disadvantages for each strategy
Explain the reasons for expatriate failures

Substance Abuse: Addressing Abuse

What are the correct steps when addressing workplace substance abuse?
Why is followup important?
What is supervisor enabling?

Substance Abuse: Problems and Effects

What is workplace substance abuse?
What are some common substances used in the workplace?
How can you tell if an employee is habitually abusing a substance?

Substance Abuse: Supervisors' Responsibilities

What can you do as a supervisor if you suspect an employee is abusing a substance at work?
What is your role as a supervisor when dealing with substance abuse?
What is "reasonable suspicion?"

Team Training, Compensation, and Recognition

How to effectively train teams
How to compensate teams vs. individuals

The American Disability Act: An Overview

How does a person’s disability weigh into hiring decisions?
What are “reasonable accommodations”?

What do accommodations cost?
Do people abuse their protection under the ADA?

The Benefits of an Environmental Management System

What is an EMS?
How can an EMS reduce your organization’s expenses?
How might an EMS affect company image?
How will an EMS help employee health?
How will an EMS affect company legal obligations?

The Benefits of Workplace Drivers' Safety Programs

Understand the costs to employers of car crashes in general
Learn the costs relative to your own company
Become familiar with the success of other companies that have instituted safe driving programs

The Collective Bargaining Process

Understand the collective bargaining process
Understand the types of bargaining issues and the rights of management

The Four Stages of Employee Training

Understand the four steps involved when training an employee
Learn what type of training best suits your needs

The Legal Environment in Human Resources

Understand the importance of legal rights in the workplace
Broadly understand and describe seven important legal acts

Training Delivery Methods

Understand the types of training delivery methods
Learn whether on-the-job, mentoring, brown bag lunch, or web-based training is the right delivery for the

Types of Professional Training for Employees

Explain the types of training that can be oﬀered within an organization

Types of Training for Employees

Be able to explain and give examples of the types of training that can be oﬀered within an organization
Understand what type of training would be most useful for you or your employees

Understanding and Investigating Performance Issues

What is performance evaluation?
How does the performance issue model work?
What are the steps in the process for handling performance issues?
Why and how must you conduct an investigative interview?

Understanding Performance Appraisal Methods, Part 1

How to describe and categorize the various appraisal methods

Understanding Performance Appraisal Methods, Part 2

Understand the different types of performance appraisal methods
Know what the advantages and disadvantages of these performance appraisal methods are

Understanding Performance Appraisal Methods, Part 3

Understand the different types of performance appraisal methods
Know what the advantages and disadvantages of these performance appraisal methods are

Understanding the Family and Medical Leave Act

Who is eligible for FMLA leave?
What employers are covered by FMLA?
How long can medical or family leave last?
Do employees need to provide certification for their medical conditions?
Who enforces the FMLA?

Understanding the Impact of Culture in Your Organization

Define organizational culture
Understand why organizational culture is important
Understand the different levels of organizational culture

Unionization and Corporate Resistance

What does the unionization process look like?
Why do corporations not want their employees to unionize?
What are some common anti-unionization strategies?

Utilizing Job Evaluation Systems

Explain types of job evaluation systems and their uses

Voluntary Protection Program: Preparing for OSHA's Visit

Know the OSHA visit process and the necessary documentation
Know the evaluation procedures and possible outcomes

What is New Employee Onboarding?

Know the definition of new employee onboarding
Know what factors go into onboarding
Know the four "Cs" - four levels of onboarding
Know the three types of organizations, categorized by their effectiveness at onboarding new employees

What Makes a Great Place to Work?

Identify factors that make an organization a good place to work

Worker’s Compensation Overview

Know how Worker's Compensation laws apply
Know an employer's responsibilities in the case of a claim
Know an employee's rights to Worker's Compensation benefits

Working with Unions and Bargaining Breakdowns

Discuss some strategies useful when working with unions
Be familiar with methods employed by unions in response to perceived unfair labor practices

Workplace First Aid Programs

Know who needs to implement a first aid program
Know the requirements of a workplace first aid program
Know the steps for developing a first aid program

Your Health Plan and HIPAA

Can a health plan exclude coverage for a preexisting condition?
What counts as a preexisting condition?
Can a plan deny benefits for chronic illnesses?
Are there any conditions that cannot be subjected to an exclusion period?

Your Health Plan and HIPAA 2

How do I reduce the preexisting condition exclusion period on my new health plan?
What is a “significant break”?
How do I avoid a significant break in coverage?

Your Health Plan and HIPAA 3

What is a certificate of creditable coverage?
When should I receive a certificate of creditable coverage?
What if I lost my certificate?
What do I do if i never received a certificate?
What should I do with the certificate once I have it?

Your Health Plan and HIPAA 4

What is special enrollment?
How do I qualify for special enrollment?
When do I apply for special enrollment?

Your Health Plan and HIPAA 5

What is discrimination in health care?
Can employers offer different health care rates or coverage to different employees?
How does HIPAA interact with workplace wellness programs?
Can state plans have different requirements than federal regulations?

Your Health Plan and HIPAA 6

How does HIPAA interact with state laws?
How can COBRA extend my health care coverage?
How do I best take advantage of HIPAA and COBRA benefits?
How do I change from a group health plan to an individual insurance policy?